Maintaining a strong reputation of your brand is a very essential part of a good social media marketing plan in this competitive business world. Information on various top social media sites like Twitter, Pinterest, Facebook, MySpace, etc spreads like wild fire. Any type of bad or negative feedback can dent the reputation and image of the brand.
Managing all social media accounts online on a consistent basis can consume a lot of time and energy. Fortunately there are social media tools through which you can very easily post and reply on the business profiles very easily. Here are some of the important tools that will help you to monitor your online reputation in a problem free manner;
Hootsuite
Essentially this is a very popular tool that can help a firm to monitor and manage their social media activities in a very appropriate manner. The main purpose of this tool is to monitor what your fans or followers are saying about your products or services. This tool is very popular among social media experts.
Reputation.com
This tool can help you manage your online reputation without any hassle. The best thing about this tool is that it comes free, and you can also delete any type of data or info that is harming the reputation of your brand.
Me on the web
This tool is basically a personalized Google alert. You can access this tool by just logging into your Google account. Whenever the name of your brand gets mentioned in any social media channels, you can get immediate notification. You can go through all the posts that have received a bad review or response and reply to the buyer instantly.
Therefore, with the help of these top three social media tools, you can set up a strong online presence of your brand or business. Professional social media experts use these tools to make their job a lot easier.
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